Payment & Delivery

Payment

We accept credit cards Visa, Mastercard, as well as payment through Privat24. When placing an order and choosing a payment method, you will be redirected to the page of the LiqPay payment system. All transactions are absolutely safe, which is confirmed by international certificates - our company does not receive or store any payment data of buyers.
In case of a successful transaction, you will be offered print the receipt and you will be redirected to your personal account, where you can track the status of the order. In case of any problems, do not hesitate to contact us immediately and we will try to help you.

 

Delivery

We strive to deliver the product to you as quickly as possible. Today, the most reliable and fastest way of delivery in Ukraine is "Nova Poshta".
For orders over UAH 500, delivery in Ukraine is free, and if the order amount below, the delivery cost is UAH 65.
Delivery time - up to 3 working days, including Saturday. But you should keep in mind that all orders placed on Friday will be shipped on Monday. declarations for tracking the movement of cargo.
If the ordered goods are not available, then, upon agreement with the buyer, it is possible to change the delivery date.

IMPORTANT! Delivery rules for the promotion period!

Please note that during the sales period (for example, Black Friday, Christmas, etc.), the deadline for transferring the order to the transport company for shipment can be up to three working days days

However, our team will do their best to ship as quickly as possible. During these periods, all paid orders are sent without a prior call from the manager, which significantly speeds up the process. The manager will contact you only if clarification is needed on the order or to resolve any issue.

IN RETURN FOR YOUR PATIENCE, we give you the pleasure of owning really cool pet products at really good prices!